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Customer Reviews

See What Our Customers are Saying

At CARZ, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose CARZ to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about CARZ:


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09/05/2025

They did a wonderful job fixing my car as always and made the process painless and easy unlike a lot of auto repair spots!!!



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09/03/2025

Completed on time and perfectly



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08/20/2025

Great shop, professional and quick. Joe did a great alignment and explained everything that was going on. Thanks!



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08/18/2025

Service was great and a reasonable price



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08/14/2025

Great service, friendly staff.



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08/13/2025

Great service at a fair price. Less than the dealer for the same routine services.



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08/12/2025

Carz is amazing! They got my in asap for a leak in my sunroof. Quick fix, and gave me the name of a place to help if there were further problems. I was very happy and grateful!



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08/11/2025

We continue to use these folks, and have for years. The team is top notch. They will do the research to find solutions to unique issues. Work is high quality, communication throughout the troubleshooting and repair is their hallmark. And it's always what's best for our situation and the vehicle. They are the gold standard for having access to local mechanics!



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08/06/2025

Honest strait forward vehicle repair.



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08/05/2025

CARZ, as usual, performed its tasks with professionalism, competence, and friendliness. And our car is running the way it should. We couldn't ask for a better place to take our cars when they need service or repair.



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07/31/2025

No. 4 - CARZ did an inspection, an oil change and a brake inspection a couple of weeks ago and reported that the brake pads in front were down to 2 mm and in back to 4 mm. This meant we needed new brake pads and a turning of the rotors. They also indicated the front struts should be replaced. I took the car back in to get the brakes serviced. When I picked it up in a rush to make an appointment I heard thumping coming from the right front wheel when the brakes were applied. I had never heard that before. I took the car back to CARZ later in the day thinking it was a loose caliper. When I got there CARZ folks indicated that they had flagged the struts as needing attention now and proceeded to jack it up to show me the issue in realtime. Wow am I glad they flagged it too bad I had not taken the time to read the warning when I picked it up in a hurry earlier in the day. These folks are good and saved the day for us as we were planning to go on a long road trip in two days. They squeezed me in the next day to replace the front struts. We went on the trip glad to have CARZ as my auto service shop. No. 3 - CARZ replaced the Steering bushing in my 2013 Elantra GT and did an outstanding job. It is a flexible rubber coupler component in a Hyundai Elantra and Sonata car that connects the steering wheel to the steering rack. A four wheel alignment was also needed to fix the issue properly. The results were miraculous. It drives like a new car. The replacement part costs $17.66 and $405.00 to replace in labor. There are YouTube videos showing what an onerous job it is to fix this poorly designed steering arrangement, Hyundai would have replaced it under an extended warranty if I had less than 100,000 miles on it. I missed out on this cause it was not advertised and I was not aware of the issue till the car got close to a 110,000 miles. If you have this issue bring it to CARZ for an expert fix. No. 2 - I took my manual 2013 Hyundai Elantra GT for its 128k service. CARZ gave it a detailed inspection which I thought was great. Finding that my transmission fluid was over due for replacement . I noticed this is not in the Owners manual. They have inspect it but not replace it. The reply for a Google search says the manual transmission fluid in a 2013 Hyundai Elantra should be changed every 30,000-60,000 miles. Am glad CARZ recommended this. No. 1- Scheduled a state inspection week before for 8:45 am. Took it in the scheduled date and great it was done in a very short time. This was my first time there. We will take our two vehicles there from now on. One of them is an F250 diesel they said they could handle its maintenance work. My F250 service was turned down elsewhere.



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07/31/2025

If you are looking for a reputable, quality work, fair price, and friendly staff then CARZ is your go to auto repair shop.



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07/20/2025

They are so professional and courteous, and always go above and beyond and deliver.



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07/20/2025

Prompt, friendly and efficient



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07/17/2025

These men are the best. I appreciate their work in keeping my car an van running great.



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07/16/2025

Friendly and informative. Truck is running so quiet now.



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07/09/2025

Great service! Fast and they constantly keep in contact with you. Usually come in under their estimates. Definitely recommend!!!



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06/23/2025

They are very courteous. They get your car ready as soon as they can and keep you updated. I will take my car back again.



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06/17/2025

Went for inspection, was in and out in no time! Friendly staff, nice facility.



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06/12/2025

I'm new to the area and my 2009 VW Beetle Convertible needed from work! CARZ has awesome - fair, prompt, and professional. Thanks Folks!



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06/12/2025

I love this company. They are so helpful and polite. Blessings to them all.



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06/10/2025

Great work and very courteous interactions as always. You guys are as reliable as they come!



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06/08/2025

Carz is a great place to go for many reasons. The mechanics know their jobs and up to date on the newer models as well as the older ones. What I enjoy most is they treat you like family from the time you walk in till the time you walk out. Their rates are very reasonable too! I dont go anywhere else for my repairs, inspections, tires, etc.



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06/05/2025

Always professional, thorough and timely. Great place to take your car.



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06/02/2025

I continue to take both my vehicles to CARZ. I always receive top quality service, fair prices and great communication as to the work that needs to be done. The staff is friendly and helpful. Grant is an all star when it comes to automotive repair! Highest recommendation to anyone seeking total quality service!



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05/29/2025

Great experience, friendly staff and fast service



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05/29/2025

Have used CARZ for years and never a problem. Honest work regardless of gender, age or vehicle knowledge.



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05/28/2025

The guys were able to get me in quickly (I had a tire losing air) and repair the problem while I waited. Joe came out to explain the repair and went above and beyond to get me back on the road. Highly recommend this business!



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05/27/2025

Annual inspection appointment was fast, easy and efficient. I scheduled an appointment, arrived early and was in and out quickly. Really appreciate fast and friendly service.



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05/21/2025

You can trust CARZ to do things right for you and your car, honestly, at a reasonable price. They know my cars, they know me, and the staff is welcoming and knowledgeable. I actually enjoy waiting in the spacious comfy lobby for a quick service, reading a book or checking my phone. You can't go wrong here!



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05/04/2025

Excellent service and support team!



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05/04/2025

Fabulous service, friendly when accommodations were beautiful and best of all they did a wonderful service.



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05/01/2025

Very friendly staff. Thorough attention to repairs. Helpful and understanding team members. I'd return and recommend.



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04/29/2025

I completely trust CARZ with my vehicle repairs. These people go the extra mile to accommodate their customers. Highly recommend!



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04/28/2025

Courteous, professional, thorough and fair priced neighborhood service.



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04/27/2025

Competence, timely service of your treasured cars, or down and out daily drivers. They obtained LiquiMoly European oil for our Porsche. And helped with wheel issues. CARZ earns your trust with excellent service. And, why pay more for less at a dealership?



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04/26/2025

I can't thank you guys enough for getting me back on the road quickly to make my doctor's appointment!! Thank you!! Very kind and trustworthy people



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04/17/2025

Awesome and fast customer service!



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04/15/2025

They were very thorough with their inspection to figure out the problem I was having with my temperature gauge and getting it fixed and back on the road. Friendly service and good communication.



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04/13/2025

These guys are good. No one else can reliably work on my 39 year-old BMW.



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04/13/2025

This is the second time that they have done work for me, both times they flushed the transmission in our Rouge and our Toyota tundra. We have had no problems and I fully intend to use them in the future. I do highly recommend them.



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04/11/2025

Friendly and professional service. Great set up to schedule visits and receive reminders for care of car



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04/08/2025

(Translated by Google) Good service, but expensive. That's life (Original) Good service, but expensive. C'est la vie



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04/01/2025

Quick, efficient, friendly, and reasonably priced. I will return in the future.



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03/27/2025

It's always good at CARZ. That's why they are our chosen maintenance shop.



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03/27/2025

They always go above and beyond. Friendly staff, and very helpful.



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03/18/2025

Walked in with no appointment and they took the car almost immediately for inspection



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03/18/2025

Great service and a loaner car so I wouldn't miss an appointment!



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03/16/2025

Karz has been my go to mechanic for several years highly recommend them honest and fair and they stand behind their work.



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02/25/2025

I always get my annual car inspection done at CARZ. Friendly service, nice waiting area and I'm in and out in 15 minutes! Great experience.



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02/23/2025

I was in the automobile business for near 30 years. CARZ is the most professional and best independent repair shop I have found.



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02/21/2025

Fast and friendly service



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02/20/2025

Knowledgeable staff, clear and constant communications. They kept me up to date through the process and were very professional



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02/20/2025

CARZ has been handling my auto repair needs for years now. Last week, my car was having a problem that CARZ diagnosed and repaired in a timely manner at a reasonable cost.



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02/18/2025

CARZ is our go to for anything car related!



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02/12/2025

Outstanding service as always.



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02/12/2025

Great friendly and knowledgeable service at the front counter. Good and comprehensive estimates and fast service. I would highly recommend this auto repair service.



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02/11/2025

CARZ has been our trusted "go-to" for all auto repairs and issues for years. This time they provided expertise and a loaner. I could not have asked for any better care and service. Excellent! --jk--



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02/05/2025

Great auto shop Friendly & Knowledgeable Take your car to Carz



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01/28/2025

Been using CARZ for 12 years now. They do the work that needs to be done. Nothing more. Always pleasant and fair. Love this business and it's employees!



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01/24/2025

Great service!



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01/22/2025

We are very pleased with the service at CARZ. Staff is very knowledgeable and polite. Prices were reasonable compared with other shops.



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01/21/2025

Great service and workmanship.



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01/14/2025

I needed to have an inspection and it was also time for car maintenance as the light came on. Carz let me know that it was also time for the 90,000 mile check up. They sent pics and amounts, so that I could pick and choose what I wanted done at this time. I really appreciated the time it took to do all of this and hope they continue this service.



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01/06/2025

CARZ is a great place to take your car for general maintenance and repair. The staff is super friendly and I love the location.



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12/26/2024

The staff is amazing, knowledgeable and honest. Will only go to Carz for all my mechanical needs. Jacob Parris was very kind and very helpful. I highly recommend him



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12/26/2024

CARZ always has an appointment for me and is always very efficient. They take care of my concern, point out potential problems and concern in the future without pressure.



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12/26/2024

I appreciate CARZ willingness to help with even a small spare-of-the-moment job.



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12/23/2024

I just got a safety inspection but Carz employees were great even tacking my truck in 30 minutes early. Very nice people.



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12/18/2024

All good at CARZ Honest service and clear communication.



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12/12/2024

Friendly and efficient service.



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12/10/2024

I always have a good experience here, work is well done, prices are fair, and communication is excellent.



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12/10/2024

Neighbors recommended CARZ to us 9 yrs ago when we moved here. I have been going there ever since then for all of my automotive needs and have been very happy. Competitive prices, good workmanship, and great people that I trust.



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12/03/2024

The car runs great now!



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12/03/2024

Excellent service, detailed explanation of work recommended, knowledgeable and courteous staff. I highly recommend.



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12/02/2024

I called in the morning, by 3 pm Carz had replaced my burned out headlight. The process took less than 30 minutes. Excellent!



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11/29/2024

Well done on time as always.



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11/26/2024

Fast, efficient service.



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11/26/2024

As always good service. Comfortable waiting area. My first choice for auto maintenance.



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11/19/2024

Very professional. Would recommend to everyone.



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11/18/2024

Whatever I need, whether it's a something little or something not so little, confident that they will always take care of it. And they are such a delight to work with. Of course I will return. MEL



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11/12/2024

Thanks to CARZ for the new tires! Love the look and the way the balancing turned out, thanks to the tech for being thorough. Nice smooth ride.



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11/06/2024

Thank you for the skillful things you did to make my 1994 Ford F-150 truck run like a brand new one. I'm really enjoying it.



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11/06/2024

Just the annual state inspection!



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11/04/2024

I made an appointment to get a vehicle safety inspection done. When I arrived they got my vehicle in and it was done within 20 minutes. It was a very professional experience. The waiting area was clean. All in all it was a good experience.



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11/04/2024

Had brakes worked on front and back. Appt was 8a, they brought me home so I wouldn't have to stay there all day. When they found anything new, they called me with a quote before doing the job. I really appreciate how nice and efficient they are. I am lucky to have somewhere to take my cars that I can trust.



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10/27/2024

(Translated by Google) A good workshop for cars and good service and thank you (Original) Un buen taller para los carros y un buen servicio y gracias



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10/23/2024

Great customer service!



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10/23/2024

The customer service was excellent. The repairs were done in a timely manner.



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10/21/2024

Courteous, fast, and always on point!



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10/21/2024

Very professional and friendly. Excellent work



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10/20/2024

Friendly and quick service.



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10/17/2024

Thay always do a great job



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10/17/2024

Great staff. Great service. Always. We take our vehicles here for all their needs!



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10/16/2024

They repaired the problem quickly and at a fair price. They also helped me with a couple of other car problems. I really like their service and working with them.



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10/14/2024

When we moved here we recieved a recommendation for CARZ and we have been happy ever since. Thanks team for great service and care about our car.



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09/25/2024

Great service as always!



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09/22/2024

Rebekah was outstanding from start to finish. She and Gary went above and beyond to help me get my 1972 Corvette back into tip top shape. It needed a lot of work, but the rates were reasonable and the overall communication and experience couldn't have been better. CARZ is my new go-to spot for work on vehicles. Many thanks.



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09/18/2024

I am so happy with the service and professionalism at Carz Complete Auto Repair Zone. They fixed my VW Touareg when the electrical system went crazy. Needed a new battery and brake sensor. The battery was under the drivers seat. Crazy! Thanks to everyone at Carz to make sure it was safe to be on my way. Xoxo



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09/18/2024

Great work. Honest Company



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09/15/2024

Had oil change and wiper blade replaced.was on time and in a reasonably amount of time



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09/11/2024

All the people at czrz are truly awesome they take the time to chat with you about any other issues they find with your vehicle I have been going there for about 10 years and will continue to go there you can trust them for a great job



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09/09/2024

From preventive maintenance to full blown repairs, CARZ Complete Auto service is my first choice for auto repair in our area. It's never fun to have car problems, but courtesy, professionalism and integrity go a long way to make the experience better for the customer...and their Carz....



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09/05/2024

Very thorough and prompt repairs. Will definitely be back



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08/28/2024

5 Stars every time. Great service from the Motorhome to the runabout to the old F250. Don't go anywhere else.



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08/28/2024

Very thorough list of repairs for my car. A thorough explanation as well.



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08/25/2024

Excellent service and staff. Performed work on car needed at the time of oil change not scheduled. Provided a loaner car while performing the extra work. Highly recommend this Auto Repair Shop



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08/22/2024

Excellent service, diagnosed problem as ABS sensor ring broken, not brake pads or rotors. Rebecca did a fantastic job of Customer Service ?



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08/20/2024

I own All-American Electric in Brevard, NC, I had one of my vans break down, Carz was the only one who was willing and understood the importance of getting it back on the road quickly, did fabulous work and my electrician raved about the work at Carz, we will use them on a regular basis for all my automotive care. Thanks to all the great staff and mechanics at CARZ!!!



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08/20/2024

As usual, CARZ is first, professional, and second, friendly. I enjoy taking my vehicles to CARZ because CARZ takes the vehicle on time. Great worker attitude. Thank-you!



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08/19/2024

Took less time and expense. Great experience. ?



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08/19/2024

I simply went in for a NC inspection and was amazed at how professional everyone was. The waiting area was so comfortable and clean. I will definitely be back!



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08/15/2024

You always feel confident that you are going to get great service explaining to everything that they have discovered and a plan of action to correct the problem.



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08/12/2024

Were very helpful in getting my granddaughters car in to be repaired right before she left for college!



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08/08/2024

Quality work for fair prices.



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08/05/2024

Made a 1:00 appointment for an inspection and was surprised to wait 30 minutes before my car was taken in.



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07/30/2024

CARZ is great to work with. Fair price. Good work. Never have to go back because something is wrong. They are my go to car repair place!



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07/28/2024

All things that matter from start to finish- friendly professional staff , comfortable , very clean reception area and excellent service .New to area and I'm impressed . Thank you Carz !



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07/23/2024

Have been using Carz for years. Never seem to disappoint. They outline everything they see that may need repair but do not push in anyway, shape or form.



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07/22/2024

Quick service and fair prices.



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07/17/2024

Great and quick service.



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07/16/2024

Two problems repaired at CARZ on two vehicles recently. The usual careful attention to detail in diagnosing correctly the first time, reasonable timing to get in for repairs, flawless service in making the cars right again, and really good communication. I do note things seem to cost more than they used to - mostly general inflation, I suppose - and CARZ isn't the bargain basement place for repairs that it had been. However, like other top shops, they charge what the service is worth and I remain a happy, loyal customer. Thanks CARZ, well done again and again.



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07/15/2024

Always great service! Highly recommend CARZ



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07/10/2024

We have been servicing our vehicles with C.A.R.Z. for the last eleven years. They are the first people we contact for service. In all the years we've delt with them, we have only had one issue and immediately made it right. You can trust them with your vehicles.



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06/27/2024

Quick, efficient NC State inspection.



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06/27/2024

Got me in quick for an inspection.



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06/25/2024

I have been taking my vehicles to Carz for over 14 years. I have always had great service and the technicians know how to fix any problems that I have had. I highly recommend them!! I would give them 10 stars if they had that many.



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06/24/2024

Starting at the desk, you are greeted by a pleasant, knowledgeable person. I take my 14 year old car to CARZ for all work needed including tires. Have always been satisfied. Would definitely recommend them.



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06/20/2024

Great customer service and professionalism. Highly recommended



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06/17/2024

I trust CARZ in Horseshoe for all my auto service needs. They are so knowledgeable and prices are very fair. Thank you Andrew and your entire crew!



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06/17/2024

I always appreciate the good work that is done by the Carz Technicians. Unfortunately I could not give Carz an excellent rating because of the repair cost. Al Vitale



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06/16/2024

We've trusted CARZ for years. They're thorough, honest, and reasonably priced.



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06/13/2024

Work was started on the car quickly after arrival and completed in a timely manner. I presented with a document showing work done.



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06/04/2024

Very easy, quick, and effective! Will definitely be back for any automotive needs. Much appreciated!



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06/04/2024

Very good service and quality of repair



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05/23/2024

CARZ's has assembled a great repair facility. By having a knowable and polite office staff together with a great mechanic team that include Grant, who is fantastic in diagnosing and repairing older classic cars. A great team.



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05/23/2024

This shop is great. I had a complex issue where the dealership gave me an estimate. I wanted a second opinion and Carz was recommended. The technician took the time to really investigate the problem. He determined that the previous diagnosis was incorrect. To fix the actual problem I received an estimate for significantly less. They have earned my trust for both honesty and ability.



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05/20/2024

Went in for an oil change, tire rotation, tire wear check, and other systems checks, and all went well and my car was ready the same day.



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05/19/2024

As always the people at Carz are courteous and go the extra mile. Those are things which are hard to find these days. I greatly appreciate it!



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05/15/2024

Just an NC inspection: Made an appointment for the next day, took my auto quickly, inspection and paperwork fast. A fast and pleasant experience.



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05/13/2024

Very grateful for all the hard work done by carz! They were very informative, and on time with everything they set out to complete. My car is now safe for me and my kids!



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04/29/2024

Honesty. So rare to find nowadays. Carz has been impeccable in their service, consideration and integrity. 5* is not enough. I would rate them 10*



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04/25/2024

Carz is the best. Honest and fairly priced. Probably the best mechanism I've ever had. I highly recommend them.



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04/05/2024

Professional, well run auto repair business. I have confidence with their skilled mechanics.



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02/29/2024

My dad has been coming here for years and years to get his vehicles worked on. He trusts them completely. I've been coming with my dad the past few years and can't say enough of the outstanding service they provide. Highly recommend!



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01/29/2024

Everyone at CARZ are very nice, professional and honest. Their prices are fair and the service is excellent! I won't bring my vehicle anywhere else. When I was looking for a used car they helped me out by throughly examining each car I brought them for safety for free and were completely honest about whatever was wrong with it or if it was a good deal or not.



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01/20/2024

They did a great job getting my car fixed and back to me.



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12/28/2023

Easy to get an appointment. Did the work very quickly. Fair pricing. They keep track of the car's history and remind me to get scheduled maintenance. Very friendly and professional atmosphere. And free candy?



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11/03/2023

Very accommodating and excellent technicians



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09/22/2023

Always take my car here. Honestly service and reasonable prices. Friendly staff. Rebekah is awesome



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06/08/2023

Always excellent work in a timely manner that is guaranteed.



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05/04/2023

Highly recommend!!! Amazing customer service!!! Friendly, reliable, and honest!!! Don?t go anywhere else.



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04/12/2023

The staff was kind and friendly. My car was serviced, and there was quick turn around. 10/10 would recommend



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03/14/2023

Absolutely great experience. Knowledgeable and experienced! Highly recommend!



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03/11/2023

CARZ is my go to for my car needs. I have taken it there for basic oil change and service. Last week I had to go in - without an appointment - and they worked me in and took care of the problem. I highly recommend them!



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02/21/2023

Nice folks, fair prices



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02/04/2023

On behalf of the Horseshoe Farm, the guys are awesome very professional and very proficient. Thank you for all that you guys do



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12/19/2022

Very professional and helpful. My car was a lot more than they bargained for to begin with, seized bolts on 3 of my calipers. Took the time to make sure the new threads were just right to save me money. Very grateful for their hard work during a hectic holiday season!



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12/14/2022

Good and honest service



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11/04/2022

Super nice and professional folks!



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06/27/2022

They were fast and efficient. Prices seemed good. I'll go back again.



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06/26/2022

These guys take excellent care of me & my multiple vehicles. I don't go anywhere else.



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08/07/2020

Great service, honest and genuine prices.



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05/20/2022

Great work at fair prices. They were honest and up front about the work I needed. Never tried to add unnecessary work like a lot of shops do. Will definitely let them do more work as it's needed.



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05/10/2022

They are professional, honest, punctual, friendly too. This is our all time car repair spot!



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02/24/2022

Great experience. Great customer service, honest and thorough technicians.



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02/13/2022

Trustworthy and timely. Have had my work done there for years.



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11/30/2021

We have been customers of CARZ since their beginning. I trust their expertise in servicing my vehicles, they listen to me when I experience an issue with my 3 vehicles. When problems arise they find the best solutions. I will continue using CARZ.



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11/15/2021

These folks are awesome. Quality work at reasonable prices. They explain your issues and are quick to explain your options. I trust them completely with our cars.



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09/13/2021

They do a great job.



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07/27/2021

Instant sevice...much appreciated.



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07/21/2021

Very good job, and priced right. Will return for future work.



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07/17/2021

Great customer service, they showed me how to fix my car and were really professional



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07/14/2021

Great guys, skilled mechanics and fairly priced. I always feel good about them taking are of my vehicle



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06/09/2021

Carz is the only place I will take my car! Andrew and the crew are all professional and knowledgeable!



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06/03/2021

fast.efficient.fair



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04/10/2021

This is ultimately the best place to take your vehicle if you have any questions or repairs. Very professional, friendly, honest and punctual service. They had helped our son who was here on vacation and broke down at the last minute get repaired and on his way home. We recommend them over anyone else in the area that we have been to.



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03/22/2021

Great service. Friendly folks.



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03/19/2021

Very professional and honest people



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03/15/2021

Andrew the service manager and Damon the owner, looked at and drove my wife's Saturn Vue Hybrid on and off for a week + after the small SUV had lost all power. After jump-start they kept eye on Battery level and alternator and the car didn't go dead as it had done for us...what I truly appreciate is they didn't just try to say it was the alternator and charge me. They had quite a few trips with vehicle and at least for the moment it seems to be fine. They didn't charge us anything for their which was very fair and appreciated! The honesty and integrity to me spoke very loudly to what this organization represents and why other people had suggested I use them in the first place. Thanks! Mark and Kim



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03/12/2021

Cutest dog ever!



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12/15/2020

This shop was able to find and repair a noise issue I had ongoing for several years. They did what they said they were going to do for the price they said they would do it. In addition, their mechanics came to my home on a dark rainy night and assisted me when I was stranded. They are reasonable and trustworthy and now my go-to place for all things automotive.



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11/11/2020

If I could give this business 10 stars, I would! Our daughter attends college in Asheville, which is about 2 hours from us. Her car left her stranded with a check engine light on and unable to drive it. She attends classes full time and works about an hour away. Needless to say we were in a tough spot on getting her car diagnosed and repaired quickly, with the hopes of not being taken advantage of, since we are not local and at their mercy. I dealt with Andrew and Matt on getting AAA to tow her car there and CARZ to diagnose/repair. While the repair was not a major engine repair, luckily, it was something they had to work in and juggle between existing appointments to help us get it back to her as quickly as possible. After fixing the original issue, I asked if they would be able to work in an oil change while it was there. They were beyond awesome in doing this as well. Thankfully, because in the process they found one of her front tires had an "egg bubble" on the inside sidewall that we were completely unaware of. They sent pictures and went above and beyond to get us tires delivered the same day and put on. She had one day off and they managed to get everything taken care of so she would have her car to use the next day and were not only professional, but definitely displayed exceptional customer service. I can rest assured now that we have found a honest, fair, and professional repair shop we can use in the future for her car. That piece of mind, for a mother two hours away from her college-age daughter, is priceless. Thank you Andrew and Matt! You guys are awesome!



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10/27/2020

Fast. Sincere. Great communication. Relaxed environment in terms of change of plans and last minute needs. Would highly recommend them!



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09/28/2020

These folks are by far the best mechanics I have ever had. Great service! Friendly staff! Highly recommend!



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09/28/2020

Replaced compressor in AC for free after it died within warranty period. Stand behind the work they do., Friendly and professional and seem to care about their customers. Recommended



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09/16/2020

Love these guys! They take good care of everybodys car in my household



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09/12/2020

Great bunch and their prices are very fair



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09/09/2020

While heading home from camping our popup trailer tire went flat. Fortunately it happened near C.A.R. The valve stem was bad but despite the tires being fairly worn the folks at C.A.R. didn't try to sell us what we didn't need. They replaced the valve stem and treated us like we had just bought a new set of tires. Great, HONEST, downright nice folks.



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08/31/2020

Friendly professional



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06/18/2020

Fast, reliable and friendly service. Customer service was "top self". Quick diagnostics and thorough explanation and recommendations for repair options. Would highly recommend.



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06/01/2020

Prompt, friendly service. Good prices, too!



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03/09/2020

Fair dealers. Good to work with.



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02/05/2020

The best personal vehicle mechanic group I have worked with. The work is honest, catered to needs and straight forward on budget. Highly recommend this shop.



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01/26/2020

Great auto repair service



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10/17/2019

Stop by here one day to have some minor tire work done. Collin was super friendly, helped me on the spot, and didn?t even charge me. I?ll be back when something goes wrong on my vehicle.



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09/20/2019

Highly recommend. They take great care of all of my cars.



05/22/2023

I have been using Carz in Horseshoe since November 2022. From that first appointment, I knew this was where I wanted to bring my car for any repairs and maintenance that I need. Andrew always listens to my concerns about my car and he as well as his employees go above and beyond to evaluate my car issues. I have had to stop by on two different occasions for an immediate concern and even though they are always very busy, Andrew made sure my car was looked at and safe for me to continue driving. I can?t say enough about his kindness and the expertise and courtesy of all of his employees. They are truly amazing and exemplify what real customer service and caring is all about. This is definitely a trustworthy auto repair shop. I recommend them highly, and wish I could give them more than five stars!



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01/22/2020

Stop by here one day to have some minor tire work done. Collin was super friendly, helped me on the spot, and didn't even charge me. I'll be back when something goes wrong on my vehicle.


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01/22/2020

These men are the best. I appreciate their work in keeping my car and van running great.


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01/22/2020

Highly recommend. They take great care of all of my cars.


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CARZ was recommended to me by my USAA auto insurance when my check engine light came on during a road trip. I was highly impressed with the courtesy, professionalism, and the thorough explanation of the issue with my car. Every customer who walked in the door was greeted by name by the staff, and it was clear that staff had taken the time to build solid relationships with their customers. Attached to the wall in the clean waiting area were several cards and letters from customers sharing their appreciation for excellent work. I only wish this company was located closer to my home! I wish to share my appreciation to CARZ for assisting me, and for giving me the comfort in knowing that I could continue my journey safely.


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Testimonials

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They did a wonderful job fixing my car as always and made the process painless and easy unlike a lot of auto repair spots!!!
~ , 09/05/2025
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Completed on time and perfectly
~ , 09/03/2025
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